Last updated: 24 June 2026
These terms and conditions apply to all quotations, assignments, agreements and work carried out by Dataforsyn, unless otherwise agreed in writing. These terms are intended for business clients. If a provision is not legally permitted in a specific situation, the remaining terms continue to apply in full.
Dataforsyn is based at Broekstraat 9, 5684 LW Best, the Netherlands.
Email: info@dataforsyn.com. Chamber of Commerce (KvK) number: to be added as soon as possible. VAT number: to be added as soon as possible.
Dataforsyn provides services in the areas of data, software, dashboards, automation, websites, data models, custom applications and related digital solutions.
In these terms, the following words mean:
These terms and conditions apply to all quotations, assignments, agreements, work, deliveries and additional services of Dataforsyn.
Deviations from these terms are only valid if Dataforsyn has confirmed them in writing.
The client's general terms and conditions do not apply, unless Dataforsyn accepts them in writing.
If one or more provisions prove to be invalid, the remaining provisions continue to apply in full. The parties will then agree on a replacement provision that matches the original purpose as closely as possible.
All quotations from Dataforsyn are without obligation, unless the quotation clearly states that it is binding.
A quotation is valid for 14 days from the quotation date, unless stated otherwise.
Prices on the website, in conversations or in indicative documents are starting-from prices and do not constitute a binding offer. No rights can be derived from the examples, packages and price indications mentioned.
All prices are exclusive of VAT, unless expressly stated otherwise.
Costs for hosting, domain names, licences, paid software, external tools, API usage, advertising budgets, stock material, translations or other third-party costs are not included, unless otherwise agreed in writing.
An agreement is formed when the client accepts a quotation or proposal from Dataforsyn in writing, for example by email, digital signature or signed document.
An agreement may also arise when Dataforsyn, at the client's request, has already started work, based on the arrangements made.
Verbal arrangements are only binding after Dataforsyn has confirmed them in writing.
Dataforsyn carries out the assignment to the best of its insight, knowledge and ability.
Dataforsyn has an obligation to use its best efforts, not an obligation to achieve a result, unless a specific result has been expressly guaranteed in writing.
Dataforsyn may organise the work technically and practically at its own discretion, as long as this fits within the agreed scope.
Dataforsyn may have parts of the assignment carried out by third parties or external specialists where this is necessary or desirable for the proper performance of the assignment.
The client ensures that all information, files, access, feedback, accounts, brand materials, data, texts and other required input are provided on time and correctly.
The client is responsible for the accuracy, completeness and lawfulness of the information, data and materials provided.
If the client provides information, feedback or access late, Dataforsyn may adjust the planning. Any delay that results from this is for the account and risk of the client.
The client ensures that it is authorised to use and share with Dataforsyn the data, texts, images, logos, software, systems and accounts provided.
The client cooperates reasonably in testing, reviewing and accepting deliverables.
The content of the assignment is determined by the quotation, order confirmation or written arrangements between the parties.
Work that does not clearly fall within the agreed scope is considered additional work.
Additional work may arise from, among other things, extra requirements, extra pages, extra functionality, extra data sources, changes to integrations, extra revision rounds, rush work, delay caused by the client or changes after approval.
Dataforsyn will report additional work in advance where possible. If reporting in advance is not reasonably possible, Dataforsyn may charge for the additional work afterwards, to the extent it was necessary for the performance of the assignment.
Additional work is charged on the basis of the agreed hourly rate or a separate price arrangement.
Stated schedules, delivery dates and lead times are indicative, unless it has been expressly agreed in writing that a date is a strict deadline.
A schedule may change due to dependencies on the client, third parties, technical problems, a changed scope or other circumstances beyond the direct control of Dataforsyn.
If a delay arises because the client does not respond, provide information or grant access in time, Dataforsyn is entitled to an extension of the schedule and compensation for any additional costs.
Dataforsyn may work with fixed prices, hourly rates, monthly rates, advance payments or other pricing models. The chosen pricing model is stated in the quotation or order confirmation.
Unless otherwise agreed, Dataforsyn invoices projects as follows:
For smaller assignments, advisory work, support, maintenance or ongoing work, Dataforsyn may invoice periodically.
Invoices must be paid within 14 days of the invoice date, unless otherwise agreed in writing.
Objections to an invoice must be reported in writing within 7 days of the invoice date. An objection does not suspend the payment obligation for the part of the invoice that is not disputed.
If the client does not pay on time, Dataforsyn may suspend the work until payment has been received. Dataforsyn is not liable for any delay or damage that results from this.
In the event of late payment, the client owes statutory commercial interest and reasonable collection costs.
The client may only cancel or terminate an assignment with written confirmation.
In the event of cancellation or termination by the client, Dataforsyn is entitled to payment for all work already carried out, costs incurred, licences purchased, reserved capacity and reasonably expected loss resulting from the cancellation.
For projects that have already started, any advance payment made is non-refundable, unless Dataforsyn decides otherwise in writing.
Dataforsyn may terminate the agreement if the client fails to meet its obligations, does not pay invoices, supplies unlawful materials, makes unreasonable demands or if the cooperation can reasonably no longer be expected of Dataforsyn.
Dataforsyn delivers deliverables in a customary digital manner, for example by email, link, repository, dashboard environment, website environment or another agreed environment.
After delivery, the client has 7 days to review the deliverables, unless otherwise agreed in writing.
If the client does not report any specific defects within this period, the delivery is deemed to be accepted.
Minor errors or points that do not materially prevent normal use are not grounds for refusing acceptance.
After acceptance, changes, extensions or new requirements are considered additional work.
The number of revision rounds included is stated in the quotation or order confirmation.
If nothing has been agreed, one reasonable revision round is included.
Revisions must stay within the agreed scope. New requirements, changes of direction or changes after earlier approval fall under additional work.
Feedback must be provided clearly, specifically and bundled together. Scattered or contradictory feedback may lead to delay or additional costs.
Dataforsyn develops digital solutions based on the agreed scope and the available information.
Dataforsyn cannot guarantee that websites, software, dashboards or apps will work flawlessly, uninterrupted or entirely without disruptions.
Dataforsyn is not responsible for disruptions, limitations, changes or price changes of third parties, such as hosting providers, cloud platforms, APIs, plug-ins, software suppliers or external data sources.
The client is responsible for checking the accuracy of data, reports, dashboards, forecasts, advice and output before they are used for important decisions.
Dataforsyn is not liable for decisions the client makes on the basis of dashboards, analyses, models, forecasts or reports.
When Dataforsyn works with data, analyses, predictive models or AI functionality, outcomes may be indicative and depend on the quality, completeness and timeliness of the data provided.
Dataforsyn does not guarantee that forecasts, models, recommendations or analyses are always correct, complete or suitable for every purpose.
The client remains responsible for the use, interpretation and consequences of data outcomes, reports, models and AI results.
The client warrants that the data provided has been obtained lawfully and may be used for the agreed purpose.
If Dataforsyn helps with hosting, domain names, email, software licences, APIs or other external services, this is done on the basis of the terms of the relevant third party.
Dataforsyn is not responsible for disruptions, data loss, price changes, limitations, security incidents or changes to the terms of third parties.
Third-party costs are passed on to the client, unless otherwise agreed in writing.
The client remains responsible for the timely payment and management of its own accounts, domains, hosting, licences and subscriptions, unless otherwise agreed in writing.
Maintenance, updates, monitoring and support are only included if this has been agreed in writing.
Without a maintenance agreement, Dataforsyn is not obliged to provide updates, security patches, bug fixes, adjustments or support after delivery.
If Dataforsyn provides support after delivery without a separate maintenance agreement, Dataforsyn may invoice this work on the basis of the applicable hourly rate.
Dataforsyn is not liable for problems that arise because the client or a third party makes changes to code, settings, systems, accounts, hosting or connected services.
All intellectual property rights in methods, concepts, designs, code, templates, frameworks, components, documentation, working methods, scripts, tools and other materials that Dataforsyn develops or uses remain the property of Dataforsyn, unless otherwise agreed in writing.
After full payment, the client receives a right to use the delivered deliverables for the purpose for which they were created.
This right of use is non-exclusive, non-transferable and unlimited in time, unless otherwise agreed in writing.
The client may use the deliverables within its own organisation, but may not resell, sublicense, publish as its own product or commercially exploit them outside the agreed purpose without the written permission of Dataforsyn.
Materials, data, logos, texts, images and other input provided by the client remain the property of the client.
Dataforsyn may reuse general knowledge, experience, ideas, techniques, components and working methods gained during a project for other projects, as long as no confidential information of the client is shared in doing so.
In software development, Dataforsyn may use open-source software, libraries, frameworks, plug-ins or external components.
Separate licence terms may apply to these parts.
Dataforsyn will make reasonable efforts not to use components that unnecessarily restrict the normal intended use of the deliverables.
Dataforsyn is not liable for changes, vulnerabilities or licence terms of external open-source or third-party components, unless there is intent or deliberate recklessness on the part of Dataforsyn.
The parties keep confidential the confidential information they receive from each other in the context of the cooperation.
Confidential information may only be used for the performance of the assignment.
This duty of confidentiality does not apply to information that was already public, was lawfully obtained from a third party, was independently developed without the use of confidential information or must be shared by law.
The duty of confidentiality continues to apply after termination of the agreement.
If Dataforsyn processes personal data on behalf of the client, the parties make separate arrangements in a data processing agreement where necessary.
The client is responsible for determining whether a data processing agreement is needed and for the lawfulness of the personal data provided to Dataforsyn.
Dataforsyn processes personal data carefully and only to the extent necessary for the performance of the assignment.
For personal data processed through the Dataforsyn website, the Dataforsyn privacy policy applies.
Dataforsyn takes reasonable technical and organisational measures to protect systems, accounts and data.
The client is responsible for the secure management of its own accounts, passwords, access rights, devices and internal processes.
No digital system is completely secure. Dataforsyn therefore does not guarantee that security incidents, data breaches, disruptions or unauthorised access can never occur.
If the client has specific security requirements, these must be agreed in writing in advance.
Dataforsyn is only liable for direct damage that is the direct result of an attributable failure by Dataforsyn.
Dataforsyn is not liable for indirect damage, consequential damage, loss of profit, missed savings, loss of turnover, reputational damage, data loss, business interruption, damage caused by incorrect decisions based on data or damage caused by third parties.
Dataforsyn's total liability is limited to the amount the client has paid Dataforsyn for the relevant assignment in the three months prior to the event that caused the damage.
If the assignment has a longer duration, liability is limited to a maximum of the amount paid for the relevant part of the assignment.
Liability is in any case limited to the amount paid out in the relevant case by Dataforsyn's liability insurance, if that insurance provides cover.
The limitations in this article do not apply in the event of intent or deliberate recklessness on the part of Dataforsyn.
The client must report damage in writing to Dataforsyn as soon as possible, but no later than 14 days after discovery. Damage reported later is not eligible for compensation, unless the client could not reasonably have reported it earlier.
The client indemnifies Dataforsyn against third-party claims arising from:
Dataforsyn is not obliged to fulfil its obligations if this is not reasonably possible due to force majeure.
Force majeure includes, among other things, disruptions at hosting providers, cloud platforms, internet providers or software suppliers, cyberattacks, power outages, illness, government measures, war, fire, natural disasters, strikes, pandemics, transport problems, failure of third parties or other circumstances beyond the reasonable control of Dataforsyn.
If force majeure lasts longer than 60 days, both parties may terminate the agreement in writing for the part that has not yet been performed. Work that has already been carried out remains payable.
Dataforsyn may use the client's name and logo as a reference on the website, in portfolios, quotations and commercial communications, unless the client objects to this in writing in advance.
Publication of substantive cases, results, figures or confidential project information only takes place with the client's permission.
During the agreement and for 12 months after it ends, the client may not directly or indirectly approach employees, freelancers, partners or specialists engaged by Dataforsyn to carry out similar work outside Dataforsyn, unless Dataforsyn gives written permission for this.
In the event of a breach of this article, Dataforsyn may claim reasonable compensation for the loss of capacity and commercial damage.
Complaints about work or deliverables must be reported in writing as soon as possible, with a clear description of the problem.
A complaint does not suspend the payment obligation.
Dataforsyn is given a reasonable period to investigate a well-founded complaint and to remedy it where possible.
Complaints that are only reported after acceptance or after use of the deliverables are only handled if the client could not reasonably have been aware of the problem earlier.
Dataforsyn may amend these terms and conditions.
For existing agreements, the terms that applied at the time the agreement was concluded apply, unless the parties agree otherwise in writing.
For ongoing services, Dataforsyn may declare amended terms applicable. The client will be informed of this in good time.
Dutch law applies to all quotations, agreements, work and disputes with Dataforsyn.
The parties will first try to resolve disputes by mutual consultation.
If this does not succeed, the dispute will be submitted to the competent court in the Netherlands.
Together with the quotation, order confirmation and any additional written arrangements, these terms and conditions form the basis of the cooperation between Dataforsyn and the client.
In the event of a conflict between these terms and conditions and a written quotation or agreement, the specific written arrangement takes precedence.
